Travel, Deliver, Earn
Connecting Shoppers with Travelers Worldwide
Problem Statement
In a globally connected world, people often face barriers in accessing products that are readily available abroad, either due to high shipping costs, limited availability, or import restrictions. At the same time, travelers are frequently looking for ways to offset travel expenses but lack accessible platforms to earn by assisting with international deliveries. This gap leaves both consumers and travelers without an effective, mutually beneficial solution.
Solution
Snap Shop aims to bridge this gap by creating a marketplace that connects shoppers wanting international products with travelers willing to deliver them. Shoppers gain affordable access to global items, while travelers earn extra income by facilitating these deliveries. By enabling this exchange, Snap Shop provides a seamless, cost-effective solution for accessing and delivering products worldwide.
Target Audience
Global Shoppers: Individuals interested in purchasing products unavailable or more expensive in their country, such as rare or region-specific items, tech gadgets, beauty products, or specialty goods.
Frequent Travelers: People who travel frequently for work or leisure and are open to earning additional income by delivering products during their trips, offsetting travel expenses or generating side income.
Budget-Conscious Consumers: People who prioritize affordability and convenience, looking for cost-effective alternatives to traditional international shipping methods.
Small Businesses and Entrepreneurs: Entrepreneurs seeking unique products for resale or looking to test new markets with minimal risk by using a more accessible method to bring in international goods.
User Insights
According to the insights gathered from surveys and user feedback, professionals seeking flexible workspaces face challenges like:
Global Shoppers:
Need for Access: Shoppers are frustrated by the limited availability of specific products in their country, especially unique items or brands only available abroad.
Desire for Affordability: Many shoppers seek an alternative to high international shipping fees and duties, which often deter them from making cross-border purchases.
Frequent Travelers:
Flexibility in Offers: Travelers prefer flexible arrangements, such as the ability to choose which items to deliver based on weight, destination, and rewards.
Simplicity in Process: A smooth and clear delivery process is crucial, as travelers prioritize efficiency to avoid any delays or confusion at customs.
Budget-Conscious Consumers:
Low-Cost Alternatives: These users are motivated by cost-effective solutions and are highly likely to choose Snap Shop if it offers significant savings over traditional shipping.
Value for Money: Budget-conscious shoppers tend to weigh costs against the benefits, so clear pricing and transparency are crucial for building trust.
Small Businesses and Entrepreneurs:
Market Testing: Entrepreneurs see value in testing products from abroad before committing to bulk imports, using Snap Shop as a low-risk way to access samples.
Interest in Variety: Small businesses look to Snap Shop as a way to bring unique or hard-to-source products to local customers, differentiating their offerings.
Our Process
Discover
User Research
Competitive Analysis
Define
User Persona
Ideate
User Flow
Wireframe
Design
Style Guide
Hi-Fi... Design
Global Shopper
Maria Chen
About
Maria frequently browses international e-commerce platforms for unique products, often influenced by social media trends. She is willing to experiment with new services if they are secure and offer savings.
Age: 27
Location: Toronto, Canada
Occupation: Marketing Specialist
Tech Skills: Proficient with online shopping, tech-savvy
Personality: Curious, trend-conscious, budget-minded
Goal
Access unique or trending products from abroad at a lower cost.
Avoid high international shipping fees and long delivery times.
Find a reliable way to receive products directly from international sellers.
Frustrations
Limited access to popular global brands in her region.
Traditional shipping options are too costly for small items.
Concerned about reliability and transparency when ordering from new platforms.
Frequent Traveler
David Martinez
About
David is a frequent flyer who travels for work every few weeks. He often looks for ways to make his trips more profitable without additional hassle and appreciates streamlined, user-friendly platforms.
Age: 34
Location: Miami, USA
Occupation: Sales Executive, travels internationally for work
Tech Skills: Comfortable with apps, mobile user
Personality: Adventurous, goal-oriented, enjoys networking
Goal
Earn extra income by delivering products during his travels.
Find simple, flexible ways to incorporate deliveries without disrupting his work travel schedule.
Frustrations
Complicated, time-consuming sign-up processes for delivery services.
Limited control over the items he's asked to deliver based on travel plans.
Expat & International Student
Sara Takahashi
About
David is a frequent flyer who travels for work every few weeks. He often looks for ways to make his trips more profitable without additional hassle and appreciates streamlined, user-friendly platforms.
Age: 21
Location: Berlin, Germany
Occupation: University Student
Tech Skills: Highly proficient, digitally native
Personality: Budget-conscious, resourceful, community-oriented
Goal
Access specific products from home that are difficult to find in Germany.
Avoid high shipping costs and long wait times for international deliveries.
Frustrations
Limited availability of familiar products from her home country.
High shipping costs for personal goods, often outweighing the value of the product.
Typography & Color
UI Components
